Ask about Desk to Zendesk Migration
Seamless, Economical, Quality
Improving Customer Relationships - One Zendesk Engagement at a Time
Thought Exhaust, LLC (Formerly Regent Solutions) is a Preferred Zendesk Partner
Desk to Zendesk Migration
Don't be fooled by automated solutions. We tried them all.
Desk
Desk will no longer be accessible starting in early 2020. Zendesk provides world class customer support software so you can offer the best to your customers.
Migrate
Thought Exhaust is the expert in Desk to Zendesk Migrations. We are uniquely positioned to successfully and quickly migrate your data.
Zendesk
We'll get you setup and running in Zendesk quickly and fully. Add configuration or training help to get your agents up to speed on the new platform quickly.
What We Do
You use Zendesk to improve relationships with your customers.
We can help you take it to the next level.
Assessments
Is your Zendesk environment meeting your needs?
We look at your business goals and recommend best practices in processes, configuration options, and integration solutions to best accomplish your objectives.
Configuration
Configure Zendesk to make sense for your organization
Includes backlog, advice, best practices, and design discussions around on-boarding new groups, departments, interacting with external systems, and minimizing friction through making ideal use of Zendesk features in your support processes.
Migrations
Migrate to a better customer support experience
Automated migration tools never produce optimal results, but our tools and techniques can help you migrate any other support system into Zendesk while preserving the level of detail required for your business. Tickets, Contacts, and Organizations can be moved from SalesForce, Parature, Freshdesk, Desk, and others.
Integrations
Make Zendesk work with the rest of your business
Integrate Zendesk with other business systems or into collaboration tools to keep your workforce informed.
Custom Application Development
Customize your Zendesk experience
We have broad experience building custom web and mobile apps for Zendesk, along with custom tools and integrations to improve insight into customer activities.
Help Centers
Make the Zendesk Help Center your own
Custom design and development to fit the Help Center to your existing brand, and improve the way your users find support and communicate with your team.
Evolving Value
Evolve Zendesk as your company changes
Configuration is never a static process. Zendesk automations and workflows must evolve with your growing business. Reports should evolve to reflect new business objectives and metrics, all of which helps turn customer support into an ROI-producing business element.
Contact Us
For innovative solutions to your Zendesk challenges or if you would like to discuss our services, please contact us at info at thoughtexhaust dot com